Are you ready to enhance passenger satisfaction at ticket vending machines (TVMs)? We've designed two innovative solutions that significantly improve the passenger experience, positively influencing people's decisions to use public transportation: Paper Roll Ticketing and a new TVM Application.
For many years, the UK's public transport has relied on traditional magstripe ticketing systems. This technology is now outdated and, by today's standards, slow and costly. Consequently, there is a pressing need for a more sustainable and affordable alternative for the public transport sector. Our solution: Paper Roll Ticketing (PRT). With PRT we are introducing a barcode-based plain paper ticketing solution, supporting the UK National Rail to move away from traditional magstripe ticketing – all while maximising ticket capacity, reducing operating costs and enabling wider efficiencies across the industry.
A highly successful industry trial alongside the Rail Delivery Group (RDG) and Greater Anglia for a PRT solution was recently completed. This trial, funded by RDG, incorporates a dual functionality to cater for both PRT and magstripe tickets for cross London journeys. The trial successfully showed the printers all being fault-free during the trial period, as well as large uptake of channel shift towards PRT. This success has led to Greater Anglia extending the PRT solution across the rest of their TVM fleet.
“It is great to work with an innovative ticketing partner like Scheidt & Bachmann and we were pleased to take part in the trial.
It reflects its success that we are now extending the PRT solution to the rest of our TVMs."
To meet the changing needs of both the operator and passenger alike, we have developed a new TVM Application to modernise the ticketing experience whilst maximising the investment already made in the TVM.
For the last 2 years, development on the new TVM Application enables and encourages channel shift from the ticket office, by enhancing the features available on the TVM, whilst providing a purchasing experience like that online, with innovative features for future industry needs.